Privacy Policy

About this policy

This policy explains how The Mentor School uses information in its website and HAZA-SMS school management system. Schools using HAZA-SMS manage their own school records and may provide additional notices about their practices.

Information handled

Depending on the services used, information may include student and guardian names and contact details, admissions and enrollment information, academic records, attendance, fees and payments, staff records, account details, communications, and files submitted to the school. The system also records activity and security information needed to operate and administer the service.

WhatsApp communication may include phone numbers, consent preferences, messages and message delivery status. Student records can include information about children and are handled for educational and school administration purposes.

How information is used

Information is used to provide educational services, administer admissions, attendance, classes, assessments and accounts, communicate with families and staff, support users, and maintain the security and operation of the system.

WhatsApp communication

When a school enables WhatsApp, it may use the WhatsApp Business Platform to send school-related messages and receive replies. The school records communication preferences and can update them when a recipient opts out. Contact the school to change your WhatsApp communication preference. Meta processes information in connection with WhatsApp under its own policies.

Sharing and service providers

Information may be accessible to school personnel according to their responsibilities and may be processed by service providers that support hosting, communications, or other enabled features. WhatsApp messages are processed through Meta. Information may also be disclosed where required by applicable law or to address security and legal matters.

Retention and security

Records are retained for school operations, administrative needs and applicable legal requirements. Retention varies by record and the school’s obligations. The system uses access controls and other security measures; no online service can guarantee absolute security.

Access, correction and deletion requests

Students, parents and guardians, staff, and other individuals may contact the school to request access to, correction of, or deletion of their information, or to ask about WhatsApp preferences. The school will review requests, verify identity where appropriate, and consider applicable obligations to retain records. A deletion request does not automatically remove records that must be retained.

Contact

The Mentor School
1 KM, Chak No. 557/E.B Road, Adda Machiwal, Vehari, Punjab, Pakistan
thementorschool.info@gmail.com
0301 0763122

Changes to this policy

The school may update this policy as its services and practices change. The date above shows when this page was last updated.